JOB PURPOSE  

We are seeking a driven and results-oriented Account Manager to join our growing sales team. You will be responsible for managing a portfolio of small to medium-sized clients, fostering relationships with key agencies, and driving post-campaign sales growth.

JOB ACCOUNTABILITIES & OBJECTIVES

• Analyze post-campaign data to identify upsell, cross-sell, and renewal opportunities.
• Develop and present proposals tailored to client needs and objectives.
• Manage agency relationships, acting as the primary point of contact for all inquiries and requests.
• Build and maintain strong relationships with Tier B and C agencies.
• Serve as the primary point of contact for all account-related inquiries and issues.
• Educate and consult to demonstrate how to use DMS advertising products, best practices, and how to develop effective campaign
• Track and report on key performance indicators (KPIs) to measure client satisfaction and campaign success.
• Resolving campaign issues in a timely and productive manner, and identifying and implementing process improvements
• Stay up-to-date on industry trends and competitor offerings.

OTHER DUTIES & RESPONSIBILITIES:

• Collaborate with internal teams to ensure seamless client experience.
• Providing feedback to our product and tools teams to help us scale our advertising platform

MINIMUM KNOWLEDGE/ EXPERIENCE/ TRAINING/ QUALIFICATIONS

     A.Education/Experience:

• Bachelor's degree in Marketing, Communications, or a related field
• Minimum 4 years of experience in account management or media planning role

• Proven track record of exceeding sales targets and building strong client relationships.
• Excellent communication, presentation, and negotiation skills.
• Strong analytical skills with experience in data analysis and reporting.

     C. Ability/Skills:

• Strong data-driven decision-making capabilities.
• Communication and analytical skills.
• Proven project management and sales skills, including prospecting, negotiation, and presentation.
• Basic understanding of the media landscape.
• Fluent in English; Arabic proficiency is advantageous.
• Capable of analyzing numerical data for budgeting, forecasting, and trend analysis
• Problem-solving skills with the ability to handle multiple tasks and complex situations.

 CORE COMPETENCIES

• Customer service orientation.
• Keen attention to detail and commitment to quality.
• Effective communicator.
• Commitment to continuous learning and staying informed about business trends.